Reference

How cx7772026 Handles Your Personal Information

Your account data — from your registered mobile number to your JazzCash and Easypaisa wallet details — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionLocal Payment PrivacyYour Right to AccessData Retention RulesContact Us Anytime
cx7772026 How cx7772026 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data integrity are built into how the platform operates day to day. From the moment you log in with your OTP to the point a Raast withdrawal clears, each step involves access controls and audit logging that limit who inside the organisation can see your data and when.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your language and display preferences. No third-party tracking cookies are placed without your consent.

Account Security Controls

Every login triggers an OTP to your registered mobile number. Failed login attempts are rate-limited and flagged for review, reducing the risk of unauthorised access to your account.

Data Retention Schedule

Transaction logs are kept for the period required by applicable financial rules. Profile data is deleted within a defined window after account closure, unless a legal hold applies.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit your request through live chat or email with your account mobile number and we will respond promptly.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access the data we hold on your account, request a correction, or ask us to delete information that is no longer needed, our support team handles these requests directly. Use any of the channels below and include your registered mobile number so we can locate your account quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Identify your request as a data or privacy query and our team will route it to the right person.

Email Support

Send your data request to our support address with your registered mobile number in the subject line. We aim to acknowledge within one business day.

Account Settings

Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account settings without contacting support.

Common Questions About Your Data

These are the questions we hear most often about how personal information is handled on the platform. If your question is not here, reach out through live chat or email.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa, or Raast. Device and IP data is also logged for security purposes during account creation.

Only the transaction reference and amount are stored. Your wallet PIN and full account credentials are never transmitted to or held by us at any point in the payment process.

Yes. Contact us via live chat or email with your registered mobile number. We will compile and send you the account data we hold within a reasonable timeframe under applicable rules.

Transaction records are retained for the period required by financial compliance obligations. Profile data is removed within a defined window after closure unless a legal or regulatory hold applies.

We do not sell or share your individual data with advertisers. Data is shared with payment processors like JazzCash and Easypaisa only to the extent needed to complete your transaction.

Use live chat or email support and include your registered mobile number. Some profile corrections can also be made directly inside account settings without needing to contact the team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.